Chapter 17 of 17

Plans & Credits in Canvider

Employer tiers and AI credits: what every plan includes, what AI operations cost and which capabilities unlock at tier 2.

2 features Click-by-click steps

Employer Credits #

Credit balance consumed by AI-powered operations.

Why it exists Controls and meters AI spend per company.

AI operations have a real per-use cost, so they are metered rather than unlimited. Understanding the pricing changes how you work: analysis is charged per candidate, which makes it worth improving your job description before analysing two hundred CVs rather than after. The one practical wrinkle is that there is no balance display in the interface — you discover you are out of credits when an operation refuses to run, so it is worth knowing the costs and roughly tracking your own consumption on large batches.

How to use it

  1. Credits are charged automatically as you use AI features.
  2. AI candidate analysis costs 1 credit per candidate.
  3. Candidate sourcing costs 1 credit per run.
  4. AI Decision Helper comparison costs 3 credits.
  5. There is no balance display in the interface — you only see a message when credits run out.
  6. If you see an insufficient-credits message, contact Canvider to top up.

Good to know

  • New employers start with a default allocation of 5,000 credits.
  • The costs are: 1 per candidate analysis, 1 per sourcing run, 3 per Decision Helper comparison.
  • Bulk analysis charges per candidate, so a 200-CV batch costs 200 credits — filter to the job you actually need first.
  • Reopening a past comparison is free; only generating a new one is charged.
  • Because there is no balance indicator, keep a rough tally yourself on large batches — or ask Canvider support for your current balance.

Employer Tiers #

Plan level unlocking premium features per company.

Why it exists Gates advanced integrations and AI behind the right plan.

Tiers are how Canvider separates the core ATS, which every customer gets, from capabilities that carry ongoing cost or complexity — chiefly the Google, Microsoft and LinkedIn integrations. In practice tier 2 is the meaningful threshold, because it is what turns on connected email, calendar sync, LinkedIn sourcing and profile enrichment. If several features you expected are showing padlocks in Settings, the tier is almost always the explanation rather than a fault.

How to use it

  1. Your tier is set by Canvider after billing.
  2. Go to Settings and look for locked cards showing "Requires employer tier 2 or higher".
  3. Tier 2+ unlocks Google, Microsoft and LinkedIn integrations and the Suggested Position feature.
  4. Contact Canvider support to change your tier.

Good to know

  • Tier 2 or higher unlocks Google, Microsoft and LinkedIn integrations plus the Suggested Position feature.
  • Tier gating is separate from credits — a high tier with no credits still cannot run AI analysis.
  • You cannot change your own tier from the interface; it is set by Canvider after billing.
  • Padlocked cards state their requirement, so Settings is the fastest way to see what a tier upgrade would unlock.